FortunaCRM

Ready to Support Your Success

Privacy Policy

  1. Information We Collect
We may collect the following types of information:
    a. Personal Information You Provide
When you contact us via forms, email, or other channels, we may collect:
  • Name
  • Email address
  • Phone number
  • Any other information you voluntarily submit
    b. Technical and Usage Data (Automatically Collected)
When you use our site, we automatically collect:
  • IP address
  • Browser type and version
  • Device type and operating system
  • Referring website
  • Pages visited and time spent
  • Interaction patterns
    c. Cookies and Similar Technologies
We use cookies and similar tracking technologies to:
  • Provide essential website functions
  • Analyze user behavior
  • Improve performance and security
  1. How We Use Your Information
We use your information for the following purposes:
  • To operate, maintain, and improve our website
  • To respond to inquiries or provide customer support
  • To detect, prevent, and address security or technical issues
  • To comply with legal or regulatory requirements
  • To follow up on communications or send service-related notifications
We do not sell or rent your personal data to third parties. We may share your information with:
  • Trusted third-party service providers (ex. hosting analytis) under strict confidentiality agreements
  • Legal authorities when required by applicable law or to protect our legal rights
  • A successor entity in the case of a business merger, acquisition, or restructuring
If you are accessing our services from outside Mauritius your data may be transferred to or stored in countries with different data protection laws. By using our website, you consent to such international data transfers.
  1. Security Measures and Your Rights
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. We encourage you to take steps to protect your own data. Depending on your jurisdiction, you may have the right to:
  • Access the personal data we hold about you
  • Request corrections or updates
  • Request deletion of your data (subject to legal requirements)
  • Object to or restrict certain types of data processing
  • Withdraw consent where processing is based on consent
To exercise your rights, please contact us.
  1. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. The specific retention period depends on:
  • The nature of the data
  • The purpose of processing
  • Legal, regulatory, or contractual obligations
When data is no longer required, we securely delete or anonymize it.
  1. Children’s Privacy
Our website is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us, and we will promptly remove the data.
  1. Modifications
We may revise this Policy at any time without notice. The most current version will be posted on this page. By continuing to use the website after changes are made, you agree to be bound by the updated Policy. We encourage you to review this page periodically.
  1. Jurisdiction
This Policy shall be governed by and construed in accordance with the laws of Mauritius. You agree that any disputes arising from or related to the use of the website shall be resolved exclusively in the courts located in Mauritius. If any provision of this Policy is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. If you have any questions or concerns regarding this Policy, please contact us.
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